Software and computer business is to geeks what cocaine is to gangs; the fastest way to wealth and power. In geeks case; a fast way to fame, fortune and judging Indian beauty pageants.
Ok, I admit it; I got taken in by slick marketing to purchase a legit license for this software. The problem is – it doesn’t work as described in the marketing spiel. And that is the real issue with this software; marketing. As Public Enemy would rap; “Don’t believe the hype”.
Driver Robot is pitched as breeze to work with for mere mortals. It is breeze to work with… if you are an advanced PC user, which %90 of us are anything but.
My PC is a tough customer for a product such as Driver Robot because it is a child of two extremely user unfriendly companies: Microsoft (software) and ASUS (hardware). I guess Microsoft would be the mother and ASUS the father?…. Doesn’t matter.
Driver Robot could not deal with the parents above in order to put the child in its place. Neither one of them were helpful or cooperative for the child’s benefit. Any driver update software worth it’s salt must be able to deal with negligent parents such as Microsoft and ASUS. To illustrate what you will be going through, I posted some screenshot and… good luck figuring out as to what the @#$% is going on:
The positives are: you suddenly became aware of what drivers you don’t have up to date (if you can figure them out). This is the part that Driver Robot does well (more or less). What it doesn’t do well…
The negatives: you don’t know what new drivers you have just installed and you got to keep track of them… on paper! It shows new drivers as not installed, in spite of fact you just did install them. It also miss ID’d my printer as CANON when it was ESPON and kept nudging me to install the driver that wasn’t needed. And… look I don’t know… (sigh)…
When it comes to us mortals who just use their PCs for web browsing and playing PC games, it is not salvation that will magically make all of our drivers up to date. We will know when such a product arrives. You will be able to click on a button or two, leave your PC on to do its thing automatically, go to a pub, have a beer, return home, restart your PC and… bada-bim, bada-bam! Everything is sorted without you even noticing.
I’m certain Blitware staff are good people, but they need to change their marketing angle with Driver Robot. When I bravely requested a refund advising that in my particular case it just didn’t work, they promptly refunded my money. The only loss suffered is currency conversion both ways from New Zealand to Canadian dollar and vice versa (about %5 - %7).
In that regard – respect to them.
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